Corporate Communications Unit

Service Profile

Head of Corporate Communications Unit

Name : Mrs. Noreha binti Mohd Ripin
E-mail : noreha[at]rurallink[dot]gov[dot]my
Telephone No. : 03 – 8891 5944
Fax No. : 03 – 8888 2367

Objective

  • To ensure the ministry’s image is maintained and enhanced through the implementation of corporate communications plans that involve the ministry’s relationships with the public and stakeholders (including the media agencies) with quality, strategically and effectively.
  • To ensure that the planning and implementation of media strategic plans in relation to publicity and promotion can have an effective impact on the level of public knowledge and enhancement of the Ministry’s image.
  • To increase the level of knowledge and understanding of the public through the exhibition and distribution of information materials in the form of printed and video materials and promotional materials.
  • To ensure customer inquiries are well served and provide accurate, fast and effective information.
  • To ensures that all official meetings and programs of the Ministry receive media coverage with proper management and provide accurate and complete information.
  • To ensure that all official programs are up to date with news, photos and video recordings that need to be documented for Ministry’s references.

Function

  • Planning and implementing an action plan regarding publicity, promotion and campaign for policies, roles, activities and services of the ministry.
  • Managing public relations with the media and media planning strategies for effective dissemination of information and to meet the Ministry’s overall timeline and objectives.
  • Planning and managing Ministry publications such as Annual Report, brochures, pamphlets and other documentation.
  • Handling and managing feedback and suggestions received from the public and customers through questionnaire, web site and phone calls regarding the services of the Ministry.