Client’s Charter Achievement Until December 2013

No. MRRD Client Charter Feedback Client Charter Achievement of MRRD Until December 2013 Achievement Percentage
1 Infrastructure and General Facilities Development:
Implement Village Link Road (JPD) projects within 12 months of the warrant issuance date. BI A total of 1,023 projects for 2013 were carried out not exceeding 12 months from the date the warrant was issued. 100%
Implement Social Amenities Projects (PAMS) within 12 months of the site possession date. A total of 848 PAMS projects were carried out not exceeding 12 months from the date of site procurement. 100%
Implement Rural Street Lighting (LJK) Projects within 12 months from the date of signing of contract. Installation of 60,386 Phase 6 LJK units for 2013 was carried out not exceeding 12 months from the date the contract is signed. 100%
Rural Electricity Supply (BELB) Projects within 18 months from the date of signing of contract. A total of 10 BELB projects carried out not exceeding 18 months from the date the contract is signed. 100%
Implement Rural Water Supply (BALB) Projects for alternative and reticulation projects within 12 months, and plant projects within 18-24 months from the date of signing of contract. A total of 3 projects approved in 2013 were carried out not exceeding 12 months. 100%
Implement Rural Road (JALB) Projects within 36 months from site ownership date. A total of 22 projects were carried out not exceeding 36 months from the date of site procurement. 100%
Implement Integrated Infrastructure Development Project in the Area Development Programme (PPK) within 18-24 months from site possession date. TW The 5 projects for 2013, with a planned construction period of 18 – 24 months from site procurement date.Until June 2013, no site has been procured for projects and is currently in the process of appointing relevant consultants 0%
2 Poverty Eradication:
Implement Housing Aid Programme (PBR) of new houses within 5 months and repairs within 2 months from approval date of District Focus Group and finalising the list of aid recipients. KR Up to 30 June 2013, a total of 4,398 projects were completed successfully. Of the total, 984 were newly constructed and 3,414 were refurbishments. 100%
Remove Hardcore Poverty Heads of Households (KIRMT) from the hardcore poverty line through Agropolitan Projects within a duration of 1 year after the Sejahtera (Wellbeing) Farms yields. TW To date 1 agropolitan project yielded produces in May 2013. A total of 80 participants had benefited from the production. However, they are expected to rise above the poverty line after a year (estimated by May 2014). 0%
3 Human Capital Development:
Implement yearly rural management training to 5,000 leaders of rural institutions. INFRA Training was provided to 3,388 participants 67.76%
Provide pre-school education to 210,000 children per year. KEMAS Pre-school education was provided to 216,305 children.. 103%
Provide Early Childhood Education (TASKA) to 5,000 children per year. Early Childhood Education (TASKA) was provided to 7,510 children. MGS/DKM Skills training was provided to 304 participants. 150%
Provide training for Malaysian Skills Certificate Level (SKM/Diploma) to 500 participants per year. Charter non-achievements are due to:1. Reduction in the KEMAS development allocation to cover the cost of registration and a reduction of certification activities of the KEMAS level one skills at the Skills Development Department.2. Effective as of 2012, KEMAS no longer offers SKM Level 2 course (making women’s clothing due to decisions in a meeting with MRRD). 60.8%
Empower Rural Human Capital through informal education to 50,000 rural communities per year. KI Rural Human Capital Empowerment Programme through non-formal education had been provided to 37,400 rural communities for the period from January to October 2013.Training details are as below:

No.

PROGRAMME/ACTIVITY

COMMUNITY INVOLVED

(JAN – SEPT 2013)

1. Ikatan Muhabbah Anak Cemerlang

2,000

2. Bahtera Merdeka 2020

4,800

3 Pertandingan Anugerah Desa Cemerlang/ Anugerah Desa Sejahter 2013

27,600

4. Outreach JKK (program touch point bersama pemimpin

3000

TOTAL

37,400

 

74%
Determine the approval of MARA study loan applications within 14 days from receipt date of completed applications. MARA All 9,369 MARA study loan applications were decided upon no later than 14 days from the receipt of the applications as of June 2013. 100%
Provide financial assistance to Orang Asli students within 2 weeks upon approval of the Education Aids Incentive Scheme (SBGP) application. JAKOA As of August 2013 a total of 303 Orang Asli students had received funding within 2 weeks after the SBGP applications were approved. 100%
4 Rural Economic Empowerment:
Determine the approval of MARA Business Financing loan applications within 14 days from receipt date of completed applications. MARA All 4,236 MARA business loan applications were decided upon no later than 14 days from the receipt of the applications as of June 2013. 100%
Invest in strategic business that can generate 6% returns annually Returns at 6.09% as of June 2013 as a result of investment in strategic business. 157%
Implement entrepreneurship training and guidance programmes to at least 5,000 entrepreneurs per year. PE No provisions for stated Programme Implementation for the implementation of programme. (proposed to be issued) 0%
Provide approval for Rural Economic Funding Scheme (SPED) within 18 days from receipt date of completed application. For the period between January 2013 to June 2013, from a total of 214 applications approved by SPED, 172 applications were decided within 18 days from the date of receipt of complete documents. 80%
Implement and participate in expos and exhibitions on entrepreneurships at least 10 times a year PE and MARA PE: There was no provision to implement and participate in the event.MARA: A total of 44 entrepreneurial expositions and exhibitions were carried-out/participated domestically or overseas as of June 2013. 440%